Contact Us

Questions, problems or feedback? Email us and we will get back to you.

Subscription

Authenticator⁺ Pro is an auto-renewing subscription with a 3-day free trial.

• Manage or cancel: open iPhone Settings > [your name] > Subscriptions.
• Restore a purchase on a new phone: tap Restore on the Pro paywall screen.

Moving to a New Phone

With iCloud sync (Pro)

Your codes and passwords come back on a new iPhone signed into the same Apple Account. They are end-to-end encrypted.

Without iCloud sync

1. In the app, open Settings > Back up my codes to export an encrypted backup. It is sealed with a password you choose.
2. Keep the file in iCloud Drive or Files.
3. On the new phone, open Settings > Restore from a backup and enter the same password.

Importing from Google Authenticator

1. In Google Authenticator, use Transfer accounts > Export.
2. In Authenticator⁺, open Settings > Import from Google Authenticator and scan that QR code.

Keep a Backup

There is no account and no server holding your codes, so we can't restore lost codes for you. Keep a backup.

Legal

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• Terms of Use